Privacy Policy
How we collect, use, and protect your information
Introduction
Threads-Boost ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our social media analytics platform for Meta's Threads.
By using Threads-Boost, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Account Information
- Personal Details: Name, email address, company name (if applicable)
- Contact Information: Phone number (optional), mailing address (for billing)
- Account Credentials: Username, encrypted password, two-factor authentication settings
- Billing Information: Payment method details (processed securely by third-party providers)
1.2 Threads Platform Data
- Performance Analytics: Post engagement metrics, follower counts, response times
- Content Data: Scheduled posts, comment drafts, response templates
- Engagement Patterns: User interaction data, content performance trends
- API Data: Threads account connections and authentication tokens
1.3 Usage and Behavioral Data
- Platform Usage: Features accessed, dashboard interactions, time spent on platform
- API Usage: Request frequency, data synchronization activities
- Device Information: Browser type, operating system, device identifiers
- Network Data: IP address, geolocation (country/region level)
2. How We Use Your Information
2.1 Service Delivery
- Core Functionality: Provide analytics, scheduling, and automation features
- Account Management: Maintain your account and authenticate your access
- Content Processing: Schedule posts, manage comments, and generate analytics
2.2 Platform Improvement
- Feature Development: Analyze usage patterns to improve our services
- Performance Optimization: Monitor and enhance platform speed and reliability
- User Experience: Personalize interface and recommend relevant features
3. Data Storage and Security
3.1 Data Protection Measures
- Encryption: AES-256 encryption for data at rest, TLS 1.3 for data in transit
- Access Controls: Role-based access restrictions and authentication requirements
- Regular Audits: Security assessments and penetration testing
- Monitoring: 24/7 security monitoring and threat detection
3.2 Data Retention Periods
Free Tier
30 days retention for analytics data
Creator Tier
90 days retention for analytics data
Professional Tier
1 year retention for analytics data
Business Tier
Unlimited retention for analytics data
5. Your Rights and Choices
5.1 Access Rights
You have the right to:
- Request Access: Obtain a copy of your personal data
- Data Portability: Receive your data in a structured, machine-readable format
- Account Export: Download your account data and content
5.4 Exercise Your Rights
To exercise these rights:
• Response Time: We respond within 30 days (extended to 60 days for complex requests)
• Verification: We may request identity verification before processing requests
7. Cookies and Tracking Technologies
7.1 Essential Cookies
- Authentication: Maintain login sessions and security
- Functionality: Remember preferences and settings
- Security: Protect against fraud and unauthorized access
7.4 Cookie Management
- Consent: Obtain consent for non-essential cookies
- Controls: Browser settings and cookie preference controls
- Transparency: Clear cookie information and management options
11. Contact Information
11.1 Privacy Contact
11.2 Data Protection Officer
Responsibilities: Oversee data protection compliance and user rights
8. Data Breach Notification
8.1 Notification Procedures
- Timely Notice: Notify affected users within 72 hours of discovery
- Information Provided: Nature of breach, data affected, protective measures
- Guidance: Steps users can take to protect their information
Questions or Concerns?
If you have any questions about this Privacy Policy or our data practices, please contact us at
privacy@threads-boost.online